Acceptance of Terms
By accessing any page, creating an optional account, or submitting orders, you agree to these Terms, our Privacy Policy, and the Cookie Policy referenced inside it. If you disagree, you must stop using the website and refrain from submitting purchase requests.
We may amend these Terms for future orders; the version posted at checkout applies to that specific transaction.
Eligibility and authority
You confirm that you are at least eighteen, legally capable of entering binding contracts, and—if acting for an organisation—that you hold authority to bind that entity to payment and indemnity obligations.
Nature of Luminara products
Luminara capsules and related formats are food supplements regulated as foods in the United Kingdom. They are not medicinal products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Marketing copy must not be read as a substitute for the product label, the GB nutrition and health claims register where applicable, or advice from a qualified professional.
Pack shots and graphics are illustrative. Ingredient lists, allergens, warnings, directions, and batch data on the physical label and insert prevail over the website in case of difference.
Orders, quotations, and pricing
Displaying a price on this website is normally an invitation to treat (not an offer you can accept by clicking alone). We may decline orders for stock, regulatory, geographic, fraud-prevention, or good-faith error reasons. A binding contract arises when we send an order confirmation or dispatch goods, whichever is earlier under the Consumer Contracts Regulations 2013.
VAT-inclusive pricing applies to UK consumers unless we explicitly quote net amounts for verified business customers with valid VAT registration evidence on file.
Payment authorisation
Payments route through certified service providers. We never ask for full card numbers via unsecured email. Authorisations may appear as pending holds until shipment finalises; your bank’s timing policies control release of holds.
Shipping, title, and risk
Delivery dates are estimates. Title passes on full payment unless mandatory national law shifts title later. Risk of loss transfers when the carrier records delivery unless consumer legislation imposes a different rule for faulty handling.
You must inspect parcels promptly and notify us of shortage or damage within the window stated in the Refund Policy.
Warranties and medical disclaimer
To the extent permitted by law, we disclaim implied warranties of merchantability or fitness for a particular purpose beyond the express promises under the Consumer Rights Act 2015. Food supplements produce variable individual responses; we do not warrant specific wellness outcomes.
Limitation of liability
Nothing here excludes liability for death or personal injury caused by negligence, fraud, or other categories that cannot legally be limited. Otherwise, our aggregate liability arising out of any order is capped at the amount you paid for the goods giving rise to the claim.
We are not liable for indirect losses such as lost profits, goodwill, or business interruption.
Intellectual property
All trademarks, layouts, copy, and multimedia authored by us remain our property or that of our licensors. You receive a limited, non-transferable licence to download pages for personal shopping and to print reasonable copies for archival purposes.
Acceptable use
You agree not to probe for vulnerabilities, overload systems, harvest data through unapproved automation, spoof identities, resell inventory without written consent, or use the site to transmit unlawful content.
Force majeure
Delays caused by events outside reasonable control—including transport strikes, severe weather, utility outages, public health measures, or export embargoes—suspend performance for the duration of the event. We will endeavour to propose alternatives such as delayed fulfilment or refunds where feasible.
Governing law and disputes
These Terms are governed by the laws of England and Wales. Courts there have non-exclusive jurisdiction; consumers may also rely on mandatory protections and venues available where they habitually reside.
Contact for contractual notices
Email chat@zlexironzefrylon.world or post documents to 2 Deansgate, Manchester M3 1AR, United Kingdom, attention “Legal—Luminara”.